General
What does Risans actually do?
Risans is an e-commerce growth agency built around four core engines: Shopify development, Meta marketing, TikTok Shop, and creative strategy & production.
We also support the wider work around those engines, including product hunting, product sourcing, product listing, offer development, conversion optimisation, tracking and other e-commerce growth tasks when the project needs them.
Can you handle a brand from product idea to scaling?
Yes. When the scope calls for it, we can work from the commercial starting point through execution: product hunting, supplier sourcing, Shopify setup, product positioning, creative development, paid acquisition and scaling.
We can also join an existing brand at a later stage and focus only on the part of the system that needs improvement.
Do you only work with Shopify stores?
Shopify is our main e-commerce development platform because it is where most of our store-building and conversion work is focused.
For broader e-commerce projects, we can still support strategy, creative, paid media, product research, sourcing, listing and growth work even when Shopify is not the only platform involved.
Can you work with an existing store or only new launches?
Both. For a new launch, we can help build the system from the ground up. For an existing business, we first identify what is holding growth back — the store, offer, creative, acquisition, tracking or another part of the customer journey — and then work from there.
Do you guarantee sales or a specific ROAS?
No serious growth partner can honestly guarantee a fixed sales number or ROAS before testing.
What we do provide is a structured process: research, controlled testing, clear measurement and scaling decisions based on real performance data rather than assumptions.
How soon can we start?
Start timing depends on the scope and current workload. Once the project requirements are clear, we define the first deliverables, access needed and launch sequence so execution can begin without unnecessary delay.
Working with Risans
Will we have a clear point of contact?
Yes. You will know who is responsible for the project and where communication should happen. We keep ownership clear so decisions, feedback and approvals do not get lost between different people.
How often will we communicate about the project?
The communication rhythm depends on the engagement. Active launch and scaling work naturally needs more frequent communication than a fixed development project.
We agree the working cadence at the start so you know when to expect updates, decisions and performance reviews.
Do you outsource client work?
Core strategy, direction and project ownership stay with Risans. If a project requires a specialist outside the agreed core scope, we make that clear rather than quietly passing the work elsewhere.
What are your payment terms?
Payment structure depends on the type of engagement — for example, a defined Shopify build is structured differently from ongoing paid-media or growth management.
Scope, payment schedule and deliverables are agreed before work begins so both sides know exactly what is included.
Services & Growth
What Shopify services do you provide?
Our Shopify work includes store design and development, theme customisation, custom Liquid sections, landing pages, product and collection page improvements, mobile optimisation, conversion-focused UX, app and tracking integrations, and ongoing store improvements.
What does your Meta marketing service include?
Meta work can include campaign strategy, media buying, account structure, creative testing, audience and offer testing, retargeting, tracking, performance analysis and scaling.
We look beyond Ads Manager alone — the store, offer and creative all affect whether paid traffic becomes profitable revenue.
What do you handle for TikTok Shop?
We can support TikTok Shop setup and optimisation, product listings, offer and promotion setup, content strategy, creator and affiliate workflows, Shop Ads, creative testing and performance scaling.
Do you create the ad creatives too?
Yes. Creative is one of our core growth engines. We work on strategy, hooks, angles, scripts, UGC direction, short-form video, product demos, static concepts, editing and creative iteration based on performance.
Can you help with product hunting and sourcing?
Yes. For suitable e-commerce and dropshipping projects, we can help research product opportunities, assess commercial potential, identify sourcing options and connect the product decision to the store and acquisition strategy.
Can you manage product listings and catalogue work?
Yes. We can support product uploads, listing structure, titles, descriptions, merchandising, imagery organisation, collections and marketplace or store catalogue work when it is part of the agreed e-commerce scope.
Can we hire Risans for only one service?
Yes. You do not need to hire us for the full system. We can work on one defined need — such as Shopify development, Meta marketing, TikTok Shop or creative — or connect multiple services when the growth problem crosses more than one area.
Can you improve tracking and conversion performance too?
Yes. Depending on the project, we can work on tracking setup, Meta Pixel and Conversion API, analytics, landing-page structure, product-page conversion, cart friction, mobile UX and other parts of the funnel that affect how traffic turns into revenue.
